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Tuesday, November 12, 2019  Spokane, Washington  Est. May 19, 1883
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Stories tagged: united airlines


UPDATED: Sat., April 22, 2017

American tries to learn from United’s mistakes in incident

American Airlines said it grounded a flight attendant who got into a verbal confrontation with a passenger after taking a baby stroller away from another passenger on a Friday flight …


United misses deadline to answer senators on dragging

United Airlines and Chicago airport officials missed a deadline for answering questions from by key U.S. senators about the dragging incident aboard a United Express plane. The company and city …


UPDATED: Tue., April 18, 2017

United CEO says no one will be fired for dragging incident

United Airlines will not fire employees involved in the recent dragging of a passenger from his seat, an incident CEO Oscar Munoz on Tuesday called “a system failure.”


UPDATED: Sun., April 16, 2017

United changes policy, crew can’t displace seated passengers

United Airlines is changing a company policy and will no longer allow crew members to displace customers already onboard an airplane.


Kathleen Parker: Social media roughs up bullies, boors

Like a single organism endowed with the accumulated moral fortitude of human society, Twitter demands justice.


Froma Harrop: Airlines need a class for middle class

There’s an upper class and there’s a budget class, but there’s not much of a middle class anymore.


UPDATED: Thu., April 13, 2017

Dragged United Airlines passenger lost 2 teeth and broke his nose, lawyer says

The passenger dragged from a United flight lost two front teeth and suffered a broken nose and a concussion, one of his lawyers said Thursday, accusing the airline industry of …


United Airlines turns the skies unfriendly

The best companies work hard at teaching workers to be positive and thoughtful problem-solvers.


United: Airline won’t use police to remove passengers

The chief executive of United Airlines said the carrier will no longer ask police to remove passengers from full flights after the uproar over a man who was dragged off …


UPDATED: Tue., April 11, 2017

United Airlines made PR fiasco worse by its initial response, Spokane crisis management expert says

United Airlines could have avoided much of the damage to its brand and reputation this week in how it first responded to a passenger being dragged screaming from his airplane …


UPDATED: Tue., April 11, 2017

CEO issues new apology as details of passenger’s past emerge

After people were horrified by video of a passenger getting dragged off a full United Express flight by airport police, the head of United’s parent company said the airline was …


UPDATED: Tue., April 11, 2017

United shares fall after backlash over dragged passenger

United Continental Holdings’ shares dropped nearly 4 percent Tuesday morning as backlash continued over videos of security officers dragging a passenger from his seat Sunday to make way for airline …


UPDATED: Tue., April 11, 2017

Twitter users mock United Airlines over violent removal of passenger from plane

A day after viral videos of a bloodied man being dragged off an overbooked United Express flight at Chicago’s O’Hare International Airport by aviation security fueled criticism of the airline, …


UPDATED: Tue., April 11, 2017

United Airlines, Chicago taking heat over man dragged off plane

Several minutes after a passenger recorded a video watched around the world that showed security officers dragging another passenger off an overbooked United Express flight at Chicago’s O’Hare International Airport, …


UPDATED: Mon., April 10, 2017

After video of passenger dragged from United flight goes viral, CEO calls it ‘upsetting event’

Videos of a United Airlines passenger being forcibly dragged from his seat on a Sunday overbooked flight at O’Hare International Airport have been viewed more than 1 million times, and …


United Airlines: Customers ‘welcome’ to wear leggings

United Airlines says regular-paying flyers are welcome to wear leggings aboard its flights, even though two teenage girls were barred by a gate agent from boarding a flight from Denver …


UPDATED: Mon., Feb. 27, 2017

United Airlines to add Spokane service to Chicago, San Francisco

United Airlines will add new flights from Spokane to San Francisco and Chicago this summer.


United Airlines: Pilot taken off San Francisco-bound flight

United Airlines says it’s investigating after a pilot was removed from a San Francisco-bound flight before it left Austin, Texas.


UPDATED: Wed., Feb. 8, 2017

Computer problems causing widespread United flight delays

CHICAGO – United Airlines was experiencing delays at airports across the country Wednesday because of a systemwide computer problem affecting flight plans.


No more free overhead bin on United Airlines

Gone are the days of the free sandwiches, the complimentary pillows, the headphones that didn’t cost $5. The in-flight comforts that were once a given are now nothing more than …


United Airlines settles with SEC for reviving route that benefited public official

United Airlines’ parent company has agreed to pay a $2.4 million penalty for reinstating a money-losing route that gave a public official easier access to his vacation home.


United Airlines will pay $2.4 million to settle with SEC

The parent company of United Airlines will pay $2.4 million to settle civil charges by securities regulators over flights that were started to help an official who oversaw one of …


United fails to renew liquor license; 2 dry days at Newark

On Wednesday and Thursday the two United Clubs in Terminal C of Newark Liberty International Airport in New Jersey couldn’t serve any beer, wine or spirits until a forgotten liquor …


United Airlines flight makes emergency landing in Spokane

A United Airlines flight from Calgary landed at Spokane International Airport after mechanical problems triggered an emergency


Christie ally guilty, squeezed airline for route to second home

NEWARK, N.J. – A political mentor of Gov. Chris Christie who headed the agency that oversees New York City-area airports admitted Thursday that he used his position to get United …


United Airlines writes off $412 million after losing Newark bulwark

Losing near-monopoly control over Newark Liberty International Airport is going to cost United Airlines $412 million, or $264 million after taxes.


United, flight attendants near deal on new joint contract, first since 2010

United Airlines and a negotiating team for the company’s 25,000 flight attendants have agreed on terms of a new contact, the Association of Flight Attendants said in a statement on …


United, Iberia airlines pull out of Nigeria; funds blocked

U.S. airline United and Spain’s Iberia are pulling out of Nigeria as the government is urged to release more than $600 million in air ticket sales blocked by the West …


United CEO pitches plan to win back fliers in first major public appearance in post

United Airlines CEO Oscar Munoz aims to win loyal fliers back, starting with a new business class product that he personally unveiled Thursday at his first major public appearance since …


United worst, Alaska Airlines best in J.D. Power survey

United Airlines ranked worst among traditional carriers in customer satisfaction in a new J.D. Power survey, but the carrier improved its scores from last year. Alaska Airlines made its passengers …