A: A digital subscription to The Spokesman-Review provides you with unlimited access to all the content on spokesman.com and The Spokesman-Review's e-Edition, and The Spokane Daily Chronicle e-Edition as well as our apps.
A: It's simple: Go to checkout.spokesman.com and choose your subscription. You will be asked to enter your ZIP code to get details about subscriptions available in your area.
A: Yes. All Access Digital to spokesman.com, The Spokesman-Review e-Edition, The Spokane Daily Chronicle e-Edition, and our apps are included for all subscribers of The Spokesman-Review print delivery, regardless of your delivery frequency.
If you have the newspaper delivered, but do not have your digital access account created, go to our customer service website at myaccount.spokesman.com, call 509-747-4422, or email circ@spokesman.com.
A: There are two different ways for subscribers to log in:
A: No. You can log in using your account username and password from wherever you access the internet. If you subscribed on one computer and would like to sign in on a different computer (e.g. home and work computers), go to spokesman.com and click "login" at the top right of the page. Once you login for "UNLIMITED ACCESS" you're set for future use of the site on that device.
A: We accept all major credit cards. Subscriptions are billed monthly. Your subscription will be renewed automatically, and you will be charged in advance of each monthly renewal cycle unless you cancel.
A: As subscriber to The Spokesman-Review, you can add two additional users in your household to your All Access Digital account. To add a family member, go to our Customer Care website at myaccount.spokesman.com or email our Customer Care team at circ@spokesman.com. Note that a family member you include may be added as Owners or Guests. An Owner has full access to the account including payment and account information. A Guest will have access to spokesman.com, the e-Editions, and My Profile but not payment and account information.
A: Yes. All home delivery subscriptions include All Access Digital to spokesman.com and the e-Editions. Go to myaccount.spokesman.com to activate your subscription for All Access Digital, or if you have already registered your subscription in Subscriber Services, simply login.
A: You can change or cancel your subscription at any time by contacting our Customer Care team at circ@spokesman.com.
A: There are two subscription options available for The Spokesman-Review subscribers:
A: For Spokane & Kootenai Counties, papers will be delivered by 6:00am Monday through Friday & 7:00am on Sunday. All other areas, papers will be delivered by 7:00am Monday through Friday & 8:00am on Sunday.
A: Go to myaccount.spokesman.com and login. If you have not registered, then click ACTIVATE to get started.
A: There are two subscription options available for The Spokesman-Review Mail delivery subscribers:
A: The Spokesman-Review will be providing subscriber newspapers to local USPS offices every day. Your local United States Postal Service office will then process and deliver your newspaper to your home as part of their daily mail route.
A: Since newspapers will be processed daily at your local USPS office, you should expect to receive your newspaper at the same time you receive your mail every day. Should your local USPS office run late with your mail on certain days, your newspaper will also be delayed on those days.
A: The Sunday newspaper you receive on Saturday will be an early Sunday edition, meaning it could have a few pages less, but it will have all the puzzles, games, and comics already in it. If you log in to the e-Edition, the digital version of the newspaper, on Sunday morning, you will be able to read the full Sunday edition, which will include additional pages.
A: Please go to checkout.spokesman.com to sign up.
A: All existing e-Edition subscriptions include All Access Digital to spokesman.com. Simply login using the same email address & password as you do for your e-Edition subscription.
A: There are many areas of spokesman.com that are free to non-subscribers. New and infrequent visitors are allowed to sample content for a short period of time before a subscription is required to continue reading.
A: The amount of content you can read for free will vary based on how often you visit spokesman.com, what you read, and other factors. Our goal is to provide potential subscribers with enough content to know they're buying a valuable subscription.
A: No. Currently, if you click a spokesman.com link that we or our readers share on Facebook or Twitter, it will not count as one of your complimentary page views.
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A: Your unused complimentary page views do not carry-over from one month to the next. You will start fresh with no page views when the net month begins.
A: The e-Edition is an exact digital replica of the printed newspaper. It's not a website, it's a digital reproduction of the daily The Spokesman-Review and The Spokane Daily Chronicle, including every article and photograph in all editions. It can be read on your computer and mobile devices. The e-Edition allows you to search newspapers within 1 month of the current edition by topic, person, event, or keyword. You can also use a daily notification feature to email you when articles with certain keywords appear in the day's paper. You can even print and email articles and pictures.
A: You can find The Spokesman-Review's and The Spokane Daily Chronicle e-Edition here or search for "The Spokesman-Review" in the Google, Android, or Apple App store to download the app. The app is free to download, but the e-Edition requires a subscription to read. You can purchase a subscription at checkout.spokesman.com.
A: In most cases, the e-Edition will be available by 5:30am, and The Spokane Daily Chronicle e-Edition will be available by 6:30pm on your browser & apps.
A: The "How to Use" link under INFO in the Menu of the version you're reading provides information on how to navigate and use the e-Edition on your device. The Customer Care team also offers monthly in-person classes outlining the functions and features of the e-Edition. Please check our offerings here.
A: You can manage the following services online:
A: To access your subscription account information please go to myaccount.spokesman.com.
A: If you forget your subscription account password, go to myaccount.spokesman.com, click login and reset your password. Remember that your user name is your email address.
A: To view and pay your bill, follow these steps: log in to myaccount.spokesman.com, click PAYMENTS, then click on MAKE A PAYMENT.
A: Log in to myaccount.spokesman.com, click PAYMENTS, then click on MAKE A PAYMENT. You can update your credit card info.
A: Log in to myaccount.spokesman.com and click ACCOUNT MANAGEMENT.
A: To change your print delivery days on your subscription you must contact our Customer Care department at myaccount.spokesman.com or call 509-747-4422.
A: Log in to myaccount.spokesman.com and select VACATION HOLDS in the ACCOUNT MANAGMENT menu. If you notify us in advance, we will suspend delivery of your newspaper for the time you are away. Please allow 24 hours notice to process your vacation stop. Billing will continue for the first 14 days of vacation and you will maintain access to the digital portion of subscription throughout the entire vacation period.
A: No. The Spokesman-Review digital content is available anywhere there's an internet connection, so we do not suspend access. When you put your print subscription on hold, your digital access will not be affected.
A: Log in to myaccount.spokesman.com and select DELIVERY ISSUE in the ACCOUNT MANAGMENT menu.
A: All subscriptions will restart on the date provided at the time of stop. If your restart date changes, you can update by contacting our Customer Care department at circ@spokesman.com or calling 509-747-4422.
A: To switch to e-bill (electronic renewal delivery), follow these steps: log in to myaccount.spokesman.com, click PAYMENTS, and click SIGN UP FOR EBILL PAPERLESS BILLING. One you have signed up, we will no longer sent you a paper version of your renewals. Each time your subscription is up for renewal you will receive an email including a link to view your renewal for payment. You can still use any payment method that is more convenient for you; through our secure website, by mail, or by reaching a customer service representative at 509-747-4422.
A: You can change or cancel your subscription at any time by contacting our Customer Care department at circ@spokesman.com or call 509-747-4422 to cancel your subscription.
A: Contact our Customer Care department at circ@spokesman.com or call 509-747-4422.