Idawa: Dissed By Best Buy

I just had a horrible experience at Best Buy and I’ve written them a letter ? Do these letters ever do anything, am I wasting my time, is the letter too much? Am I just a whiner who should suck it up? Anyone have any thoughts/suggestions?/ Idawa .

DFO : Of note, Idawa’s experience happened at a Seattle Best Buy.

Question: How do you handle poor or rude service at a retail outlet?