High Noon: Top Auto Repair Shops?

Shucks and NAPA have been great to me, and I will continue to use them for the parts that I need and am able to install myself. I have had terrible experiences with the Ford dealer repair shop in Cd’A, however, and not only felt powerless and intimidated, but lots poorer after two visits to fix problem that never did resolve. They really blew me off. I won’t ever go back there. On the other hand, the guys at Knudtsen’s in PF recently were awesome. Their priority is customer service, and it shows; I was treated like royalty!! What a difference a dealership makes!!

Question: Which vehicle repair shop in your community — and/or service manager — would you recommend to a friend?