As a supervisor at a post office in north Spokane, the past weeks have proven acts of dedication and professionalism that have humbled me. Carriers hiking in eight blocks of mail with 35-pound satchels through waist-deep snow, eight hours a day, has drained them physically and mentally.
Their biggest complaint? They can’t get more done. Amazing.
The other managers I work with spend days digging carriers out of snow banks, chaining up rigs, fielding hundreds of calls from angry customers and even carrying mail themselves. We are all working 10- to 12-hour days with no days off but Sunday.
Climbing over snow berms taller than our carriers, walking down narrowed streets in busy traffic and risking safety as tired as they are, walking and driving around snow, takes extra time.
Take the opportunity to say thanks to a carrier. My office delivers 20,000 homes every day. Knowing my carriers make the customers feel as if they are the only ones we deliver to (evident by the calls I get), is wonderful. We know how important your mail is. It’s what we do, and I’m proud to be a part of their team.