Avista Dan: What To Do Re: Biz Blog?

Dan @ Avista: I think moderating comments - at least here - seems to be working. It’s like an editing award for the Oscars - how do I know what they left out anyway? There are some yay-hoos, but that’s a reflection of society. My question is this: should newspaper/online journalism resources have different moderation rules than businesses who host a blog or comments section? While HBO and the Press are associated with news/journalism - would a business need to have a little tighter control even if they want honest dialog and conversation?

Question: I’m working on some new ways to talk to our customers online and we want to do it the right way. Any suggestions? (Be gentle, Merry Hucksters; Dan’s seeking your thoughts. Not your jabs.)