Netflix Ticks Off Customers Again
The CEO of Netflix said he was sorry for mishandling a recent price increase that caused customers to cancel the service in droves. But the apology was drowned out by a decision that angered subscribers all over again.
The company will split into two services — one with an odd new name that offers the familiar discs in red envelopes and another for online streaming of TV shows and movies. The DVD service will be called Qwikster, a name that is supposed to signify a commitment to fast service but quickly became an object of ridicule Monday on the Internet. The streaming service will keep the Netflix name/
Associated Press
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More here.
H/T: Duroc (for introducing this topic on Wild Card)
Question: Have you quit Netflix as a result of the previous price increase? Do you plan to quit Netflix now?
* This story was originally published as a post from the blog "Huckleberries Online." Read all stories from this blog