911 Dispatch Texts Help Woman

The distraught woman messaged police last week telling them she was going to hurt herself, but she refused to pick up her phone. So dispatchers with Post Falls police used text messages - about 60 or so over the next hour — to help the woman. Dispatchers were able to determine that she was driving around Coeur d’Alene and persuaded her to turn herself in to Coeur d’Alene police to get help, police Communications Director Charlene Holbrook said. People should still call 911 directly if they need emergency help for non-crimes like this case, police said. But reporting a crime via text message is an option for those who need to use it, Holbrook said/ Associated Press . More here.

Question: Would you rather receive a text from somone or a phone call?