Sam responds to HHouse complaint

As you may recall, Dave Wagner of Coeur d’Alene saw and smelled a mess behind the Harbor House last week, including a used condom that someone had left on the deck. Assistant Deputy Administrator Sam Taylor addresses the issue:

This incident: Mr. Wagner contacted us last week and I immediately responded to him and told him I’d be sending it to the Parks & Recreation Department so we could take care of these issues. I did just that, and P&R Dept. Director Bill Greenwood immediately got in touch with his crew to ask them to make another major sweep before they leave for the day and also asked the Harbor House contractors, the Buoy Boys, to work hard to be vigilant related to drinking and the other issues. The Buoy Boys noted that sometimes they catch people in the beer garden who have sneaked in that appear to have come off Tubbs Hill. We have connected them with PD so that the Buoy Boys can be proactive in addressing those folks. We’re happy to help with our public safety team. Please understand that we do make rounds every few hours to the trash cans and into this area to clean it. I believe that Mr. Wagner unfortunately came upon this area in between cleaning times. We are asking the Buoy Boys to consider assisting with trash, particularly after our crew goes home because they’re open later than we work during the day. The system we have had in place for City staff to pick up the trash in cans has, in the past, worked very well. Both fortunately and unfortunately for us - the Buoy Boys are kicking butt and bringing way more people into that area and so we will be seeking assistance to help with the trash issues because we simply can’t always be there. One final aspect I should note: While we did do all of this work based on Mr. Wagner’s contact, I unfortunately hadn’t gotten back to him yet, and that’s my fault. I’ve been dealing with a mother in intensive care and spaced getting back to him, so I apologize I didn’t fully finish up with him to let him know all we had done based on his feedback. It’s no excuse, and I’ll continue to make sure I’m always following up with folks after the initial messaging we do. More here.