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The Spokesman-Review Newspaper
Spokane, Washington  Est. May 19, 1883

Typed Memos Becoming Obsolete

Associated Press

Electronic mail messages are fast replacing the typed memos in many offices today. These high-tech notes are quick, easy to send and cost effective - but often a strain to look at.

Communispond, a communications training firm, offers several tips for writing more effective computer messages that are easier on the eyes.

The company suggests, among other things, that most e-mail message be restricted to one paragraph and that sentences remain short.

E-mail writers should never write in all uppercase letters. It’s like shouting, Communispond says.