Tips for finding a professional remodeler
If you own a home, no matter what its age, sooner or later you may join the millions of people who remodel their homes each year. The reasons for remodeling are as varied as the projects themselves, but generally we choose to remodel to add comfort, convenience, space and, ultimately, value to our homes.
If you are like many other home owners across the country who have undertaken a remodeling project, you had to make many decisions related to the project. Details like what kind of project you want to do, how you will use this space and how much money you are willing to spend must be thought-out and communicated to your contractor to avoid any confusion down the road. So how did you go about finding a remodeler to do your project?
Finding a remodeler who is right for you will take some time and planning, but it is worth the effort when you are satisfied with the completed project.
To begin your search:
• Seek referrals from friends, family, neighbors and co-workers who have had remodeling work done and ask them if they would hire the remodeler again.
• Contact local trade associations such as the Spokane Home Builders Association and its Remodelors Council™ for a list of their members.
• Check with the State of Washington Department of Labor & Industries as well as with local building inspectors to verify the remodeler is properly registered and insured.
When you begin to interview a remodeler, keep in mind that you are buying a service rather than a product. The quality of service the remodeler provides will determine the quality of the finished project and your satisfaction with it. Take a look at the remodeler’s business and management experience.
• Does the remodeler have a trustworthy reputation in the community, with previous customers and with local building supply companies?
• Does the remodeler carry insurance that protects you from claims arising from property damage or jobsite injuries?
• Is the remodeler an active participant in a trade organization such as the Remodelors Council™ of the National Association of Home Builders? Membership in the Remodelors Council™ indicates a remodeler’s commitment to professional-quality construction that meets or exceeds industry standards and practices.
• Is the remodeler accredited in a certification program such as the Certified Graduate Remodelor (CGR) program? Remodelers bearing the CGR credentials indicate that they have met a prescribed set of educational requirements and follow a strict code of business and professional ethics.
In addition to business and management experience, look at the remodeler’s construction and technical expertise, customer service and communication skills.
• Does the remodeler have a working knowledge of the many types of homes in your area?
• Does the remodeler offer an array of options for your project, thus demonstrating a knowledge of and experience with a variety of products, materials and techniques?
• Does the remodeler listen to you and understand your needs and wants with the project?
• Will the remodeler provide you with scheduled updates so that you can make appropriate decisions and prepare for any inconveniences?
Finding a remodeler who is right for you is not as simple as picking up the yellow pages of your phone book. It takes time to interview and select a contractor who will best suit your needs and the needs of your project. For more information and assistance in locating a professional remodeler in our area, please contact the Spokane Home Builders Association (SHBA) at 509-532-4990. We also encourage you to visit the upcoming Premier Home Show presented by SHBA and Sponsors Comcast, Washington Trust, Global Credit Union and Remodel Spokane. The event will take place at the Spokane Fairgrounds April 21-23. A number of professional remodelers will be participating in the show, providing you the opportunity to visit with them firsthand about your future remodeling projects.