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The Spokesman-Review Newspaper
Spokane, Washington  Est. May 19, 1883

Find a pro remodeler who’s right for you

Joel White Spokane Home Builders Association

If you own a home, no matter its age, sooner or later you may join the millions of people who remodel their homes each year. The reasons for remodeling are as varied as the projects themselves, but generally we choose to remodel to add comfort, convenience, space and, ultimately, value to our homes.

If you are like many other homeowners across the country who have undertaken a remodeling project, you had to make many decisions related to the project. Details like what kind of project you want to do, how you will use this space and how much money you are willing to spend must be thought-out and communicated to your contractor to avoid any confusion down the road.

Finding a remodeler who is right for you will take some time and planning, but it is worth the effort when you are satisfied with the completed project.

To Begin Your Search:

“Seek referrals from friends, family, neighbors and co-workers who have had remodeling work done and ask them if they would hire the remodeler again.

“Contact local trade associations such as the Spokane Home Builders Association and its Remodelors Council™ for a list of their members. Membership in the Remodelors Council™ indicates a remodeler’s commitment to professional-quality construction that meets or exceeds industry standards and practices.

“Check with the state of Washington Department of Labor & Industries to verify the remodeler is registered as required.

“When you begin to interview a remodeler, keep in mind that you are buying a service rather than a product. The quality of service the remodeler provides will determine the quality of the finished project and your satisfaction with it. Take a look at the remodeler’s business and management experience.

“Does the remodeler have a trustworthy reputation in the community, with previous customers and with local building supply companies?

“Does the remodeler carry insurance that protects you from claims arising from property damage or jobsite injuries?

“Is the remodeler accredited in a certification program such as the Certified Graduate Remodelor (CGR) program? Remodelers bearing the CGR credentials indicate that they have met a prescribed set of educational requirements and follow a strict code of business and professional ethics.

In addition to business and management experience, look at the remodeler’s construction and technical expertise, customer service and communication skills.

“Does the remodeler have a working knowledge of the many types of homes in your area?

“Does the remodeler offer an array of options for your project, thus demonstrating a knowledge of and experience with a variety of products, materials and techniques?

“Does the remodeler listen to you and understand your needs and wants with the project?

“Will the remodeler provide you with scheduled updates so that you can make appropriate decisions and prepare for any inconveniences?

“Finding a remodeler who is right for you is not as simple as picking up the Yellow Pages of your phone book. It takes time to interview and select a contractor who will best suit your needs and the needs of your project. If you need assistance in locating a professional remodeler, please contact the Spokane Home Builders Association at (509) 532-4990.