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Comcast opens retail store in Spokane Valley

UPDATED: Thu., July 2, 2020

Comcast is opening a new retail store in Spokane Valley. The store will offer the company's full line of Xfinity products and services.  (Courtesy photo)
Comcast is opening a new retail store in Spokane Valley. The store will offer the company's full line of Xfinity products and services. (Courtesy photo)

Comcast is expanding its brick-and-mortar presence in the region with a retail store opening next week in Spokane Valley.

The new store in the Evergreen Crossing Shopping Center spans more than 3,600 square feet and will offer the complete line of Xfinity Home and Comcast Business products when it opens Tuesday, according to a Comcast release.

The Spokane Valley store at 13826 E. Indiana Ave., Ste. 100, will have a dedicated space for customers to discuss technology needs with an expert, turn in used equipment, obtain customer support and pay their bills.

An existing Comcast retail store at 4423 N. Division St. is undergoing renovations to add more than 1,400 square feet of space for hands-on displays to showcase Xfinity products and services, among other things.

The Division Street store will close Tuesday for renovations and is slated to reopen in September.

The two stores are part of Comcast’s $4 million investment to expand its brick-and-mortar footprint in the state.

The decision for opening a second retail location in Spokane Valley was based on customer demand at the Division Street store.

The new location will allow for reduced wait times and a closer commute for customers in Spokane Valley, said Kristen Ritchie, senior director of Xfinity Retail for Comcast Washington.

The Spokane Valley store will have COVID-19 safety measures in place, including social distancing signs and Plexiglass barriers separating customers and employees.

The company was an early adopter of face masks, which will be required for customers and employees, Ritchie said.

Comcast has invested nearly $2 billion in network technology and infrastructure in the state in the past six years. The new Spokane Valley store will bring the total number of locations in the state to 25 by the end of the year.

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