From staff and wire reports
Thousands of baristas at more than 200 Starbucks locations walked off the job Thursday, in hopes of shutting down stores, to protest the coffee giant’s bargaining practices over scheduling and staffing.
However, the coordinated work stoppage did not include the only Starbucks in Spokane that had voted to unionize.
Barista Milo Taylor said the Starbucks, at 2401 W. Wellesley Ave., just reopened on Halloween after a renovation that eliminated the lobby. The work stoppage on Thursday “wasn’t a good fit for us,” said Taylor, who voted to join the union. Customers were lined up in the drive thru and several were waiting in the lobby for drinks on Thursday.
Starbucks district manager Amanda Jones, who overseas Spokane Valley, Liberty Lake and North Idaho, referred questions from a reporter to the national Starbucks office. A call seeking comment was not immediately returned on Thursday.
Nationwide, the work stoppage was expected to hit stores in about 40 states nationwide coincides with the coffee giant’s “Red Cup Day,” one of the company’s busiest days of the year, when coffee shops give out red, reusable cups to customers who order holiday beverages.
Still, compared with Starbucks’s overall footprint in the United States, disruptions to customers are expected to be relatively small.
The work stoppage is expected to be larger than last year’s strike on the same day, but amounts to around 2% of Starbucks’s 9,000 cafes nationwide.
Leaders of Starbucks Workers United, the union that has organized more than 360 Starbucks locations over the past two years, say the company is illegally stalling and thwarting the bargaining process for workers’ first contract.
They are specifically demanding that the company make adjustments to ease stress on workers during big promotional sales event days when stores devolve into chaos with giant backlogs of orders.
“I think Starbucks thinks this movement isn’t going to get bigger, that we’re not strong,” said Jasmine Leli, a striking barista in Buffalo.
“But we are in this fight and we’re not going anywhere. We just want safer working conditions, better working conditions for everyone.”
“We have nearly 10,000 stores open right now delighting our customers with the joy of Red Cup Day,” Andrew Tull, a Starbucks spokesperson, said in a statement.
“There are also a few dozen stores with some partners on strike, and more than half of those stores are open this morning serving customers.”
Tull’s statement added that the company remains “ready to progress in-person negotiations” and that it hopes that the union’s “priorities will shift to include the shared success of our partners.”
Workers are also demanding Starbucks turn off mobile ordering on future promotion days, which they say creates a pileup of orders when stores are understaffed and baristas are expected to handle walk-in, drive-through and delivery orders.
“Someone and 20 of their friends can put in a mobile order and then a barista is doing the work of two to three people,” Leli said. “It’s a mess at the end of the day.”
The strike arrives as union workers in other industries, such as auto manufacturing, entertainment and health care, have been walking off the job by the thousands – and winning strong union contracts with record wage increases.Most recently, autoworkers at the Big Three Detroit automakers won 25% raises over the next 41/2 years.
Leli said she and her co-workers have been waiting months to receive a response from Starbucks to their most recent proposals in bargaining.