Arrow-right Camera
The Spokesman-Review Newspaper
Spokane, Washington  Est. May 19, 1883

Walgreens’ Glitch Causes Two Charges

From Staff

Talk about inflation. Joany Cody was shocked to discover that Walgreens drug store had charged her bank account almost $72 for several notepads, a pen, ice cream and a few other small items she picked up one day last week.

The St. Paul, Minn., resident had a hunch something was amiss, and she was right. The store had doubled her bill, along with the bills of thousands of others who used a credit card or debit card to buy items on Wednesday, Aug. 16, at more than 3,100 Walgreens stores nationwide.

The company acknowledged the error, blaming a processing fluke. Walgreens credited customer accounts on Aug. 20. It said it has no plans to notify customers of the glitch.

Customers’ credit-card or bank statements likely will show two Walgreens charges for the same amount and a credit for one of the amounts. However, the credit may not show up on the same statement as the charges.