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The Spokesman-Review Newspaper
Spokane, Washington  Est. May 19, 1883

Walgreens’ Glitch Causes Two Charges

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From Staff

Talk about inflation. Joany Cody was shocked to discover that Walgreens drug store had charged her bank account almost $72 for several notepads, a pen, ice cream and a few other small items she picked up one day last week.

The St. Paul, Minn., resident had a hunch something was amiss, and she was right. The store had doubled her bill, along with the bills of thousands of others who used a credit card or debit card to buy items on Wednesday, Aug. 16, at more than 3,100 Walgreens stores nationwide.

The company acknowledged the error, blaming a processing fluke. Walgreens credited customer accounts on Aug. 20. It said it has no plans to notify customers of the glitch.

Customers’ credit-card or bank statements likely will show two Walgreens charges for the same amount and a credit for one of the amounts. However, the credit may not show up on the same statement as the charges.