‘Be a little nicer now’

CAMBRIDGE, Mass. – Ever wonder if that spouse, friend or co-worker on the other end of the phone is really paying attention? The “Jerk-O-Meter” may hold the answer.

Researchers at the Massachusetts Institute of Technology are developing software for cell phones that would analyze speech patterns and voice tones to rate people – on a scale of 0 to 100 percent – on how engaged they are in a conversation.

The program, which lead researcher Anmol Madan said is nearing completion, uses mathematical algorithms to measure levels of stress and empathy in a person’s voice. It also keeps track of how often someone is speaking.

“It’s an academically proven thing,” Madan said of the math behind those measurements.

For now, the Jerk-O-Meter is set up to monitor the user’s end of the conversation. If his attention is straying, a message pops up on the phone that warns, “Don’t be a jerk!” or “Be a little nicer now.” A score closer to 100 percent would prompt, “Wow, you’re a smooth talker.”

However, the Jerk-O-Meter also could be set up to test the voice on the other end of the line. Then it could send the tester such reports as: “This person is acting like a jerk. Do you want to hang up?”