Banks quietly pursuing fees
NEW YORK – Big banks, facing declining revenues and a regulatory climate that leaves them fewer creative ways to make money, are quietly introducing or experimenting with fees that are sure to outrage customers.
Bank of America was shouted down by angry customers last fall when it tried to impose a $5 monthly fee for using a debit card. JPMorgan Chase and Wells Fargo backed off plans to impose their own fees.
But the major banks have imposed or are testing other fees:
• Since November, Wells Fargo has charged $15 a month for some checking accounts unless customers have three accounts with the bank, maintain a minimum balance of $7,500 or have a Wells Fargo mortgage.
• Some Citibank customers are being charged $20 a month unless they keep $15,000 in their accounts, up from $6,000 before December. They’re also being dinged with a $2 fee for using non-Citi ATMs if their balance falls below the minimum.
• Bank of America, even after a backlash last fall when it tried to impose a $5 monthly fee for debit card transactions, is testing a menu of checking accounts in Georgia, Massachusetts and Arizona with monthly fees of $6 to $25.
Banks aren’t charities, and they say they need to make money, or at least cover the cost of doing business. Consumer groups – and customers, too, it’s safe to assume – have a less forgiving view.
“Banks have a short-term memory,” said Norma Garcia, senior attorney at Consumers Union. “These fees affect all consumers, but particularly impact the most vulnerable, who have the least capacity to meet minimum balances and avoid the fees.”
Nothing in banking is free anymore. All of the largest banks in the United States offered free checking with no strings attached until 2009, and almost none do today, said Mike Moebs, the founder of Moebs Services, a financial research company.
And what wasn’t free before costs a lot more these days: Moebs’ research shows that cashiers’ checks that used to cost $3 now cost as much as $12, and the cost to get money orders has doubled to $2 at the largest banks.
Consumer advocates say they worry that the fees will push people out of banking and toward more expensive services, like payday lenders and loan sharks.
“A significant part of the population will be squeezed out of banks because they can’t afford it,” said Nancy Bush, founder of banking research group NAB and a columnist at SNL Financial, “and that is absolutely wrong.”