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Spokane, Washington  Est. May 19, 1883

PayPal to cut 2,000 jobs in push to trim costs

 (David Paul Morris/Bloomberg)
By Jenny Surane Bloomberg

PayPal said it will cut 2,000 staffers as it contends with a macroeconomic slowdown that’s weighed on the firm’s business in recent quarters.

The cuts, which will affect about 7% of employees, will take place in the coming weeks, Chief Executive Officer Dan Schulman told employees in a memo.

“While we have made substantial progress in right-sizing our cost structure, and focused our resources on our core strategic priorities, we have more work to do,” Schulman said.

PayPal’s stock has been battered by the slowdown in growth in payments volume on its platform after the pandemic began to recede. In response, the company has vowed to reduce expenses – including through job cuts and the shuttering of offices across the country.

Those moves should have helped the company notch $900 million in savings last year and at least an additional $1.3 billion in 2023, Schulman has said. The 65-year-old CEO has been vocal about his plans to improve his firm’s operating leverage – or the ability to grow revenue faster than expenses.

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PayPal – like many other so-called pandemic darlings – saw head count swell when the virus forced governments around the world to issue lockdown orders, spurring consumers to do more shopping online. Now, as those orders have lifted and supply chains remain under pressure, consumers have returned to in store shopping in droves.

PayPal is expected to report that payments volume on its many platforms climbed to $1.4 trillion last year, according to analyst estimates compiled by Bloomberg. While that’s a 9.6% increase from a year earlier, that would still mark the lowest level of growth in the firm’s history as a public company, the data show.

“Over the past year, we made significant progress in strengthening and reshaping our company to address the challenging macroeconomic environment while continuing to invest to meet our customers’ needs,” Schulman said. “We must continue to change as our world, our customers, and our competitive landscape evolve.”