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Business

Coming Sunday

Sat., Oct. 30, 2004

Used to be, travelers – especially business travelers – would find one hotel chain they liked and stick with it. Not anymore. Online travel sites make price-shopping among chains easy, and businesses and consumers tend to steer toward the lowest price and best location. To combat that, hotel chains are loading up on amenities to encourage customer loyalty. Read about this hospitality industry trend in a story Sunday by Tom Sowa.


 

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