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The Spokesman-Review Newspaper
Spokane, Washington  Est. May 19, 1883

Tech Q&A

Tech Q&A The Spokesman-Review

Q: Is it true that when Apple replaces an iPod battery under warranty, it doesn’t return the same iPod? A friend told me the one returned from service doesn’t have your music on it.

A: Yes, if you send your iPod to Apple for a battery replacement, you won’t get the same one back. Apple will replace the iPod with either a new, used or refurbished unit. Apple won’t transfer music or data from the old one. So it’s important to back up your iPod before sending it in for repair. In fact, Apple requests that you remove all data.

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