Best Buy pulls photo frames, possible computer viruses
U.S. electronics retailer Best Buy has pulled a line of popular digital photo frames from its online and in-store shelves, following reports that many of the devices shipped with computer viruses.
The affected frames are limited to the 10.4-inch Best Buy Insignia brand photo frames, which have model number NS-DPF10A. Best Buy spokeswoman Nissa French said the virus was apparently introduced as byproduct of a manufacturing process in a Chinese factory.
Best Buy did not identify the exact virus and what it does. But Web reports say it is an older virus easily identified and removed by current anti-virus software.
Customers with questions about the product are urged to contact customer support at bestbuy.com.