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Best Buy pulls photo frames, possible computer viruses

U.S. electronics retailer Best Buy has pulled a line of popular digital photo frames from its online and in-store shelves, following reports that many of the devices shipped with computer viruses.

The affected frames are limited to the 10.4-inch Best Buy Insignia brand photo frames, which have model number NS-DPF10A. Best Buy spokeswoman Nissa French said the virus was apparently introduced as byproduct of a manufacturing process in a Chinese factory.

Best Buy did not identify the exact virus and what it does. But Web reports say it is an older virus easily identified and removed by current anti-virus software.

Customers with questions about the product are urged to contact customer support at


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