Veterans Affairs Investigation

In 2018, the VA signed a $10 billion contract with Cerner Corp. for a new electronic health record system, which has caused problems for veterans and staff since launching in Spokane in October 2020.

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No cuts for VA hospitals in Spokane and Walla Walla after proposal blocked by lawmakers including Tester, Murray

UPDATED: Wed., July 6, 2022

WASHINGTON – A proposal to cut services at Department of Veterans Affairs hospitals in Spokane and Walla Walla appears dead after a bipartisan group of senators withdrew their support last week.

News > Health

VA secretary responds to revelations Cerner system harmed Spokane veterans as Risch calls for July launch in Boise to be halted

UPDATED: Wed., June 22, 2022

WASHINGTON – In response to a draft watchdog report’s claim that a computer system at Spokane’s VA hospital harmed scores of veterans, Secretary of Veterans Affairs Denis McDonough said Wednesday his confidence in the system has been shaken.

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McMorris Rodgers, Murray slam ‘inexcusably broken’ computer system over revelations it harmed veterans

UPDATED: Tue., June 21, 2022

WASHINGTON – Two Washington lawmakers expressed outrage Sunday and Monday over findings that a flawed computer system has harmed scores of veterans since the Department of Veterans Affairs began piloting it in the Inland Northwest in October 2020.

News > WA Government

Watchdog reveals flaw in Cerner computer system caused nearly 150 cases of harm at Spokane VA hospital

Sun., June 19, 2022

WASHINGTON – A computer system at Spokane’s VA hospital has caused harm to at least 148 veterans in the Inland Northwest, a draft report by a federal watchdog agency reveals.

News > Washington

Schrier raises alarm after VA watchdog warns Spokane hospital risks losing accreditation due to data reporting problems

UPDATED: Tue., June 7, 2022

After a watchdog report found Spokane’s VA medical center has failed to collect and report data needed to improve patient safety and maintain the hospital’s accreditation since launching a new computer system in October 2020, a Washington congresswoman called for the Department of Veterans Affairs to fix the system before it causes an exodus of medical staff.

News > Health

‘Something’s got to happen’: Veterans groups, workers at Mann-Grandstaff VA Medical Center protest recommendation to end services

UPDATED: Wed., June 1, 2022

The protesters, numbering two dozen at times, held signs defending staff at the hospital but criticizing the Veterans Affairs Administration. They said they were spurred by a March report recommending that inpatient medical and surgical services be discontinued at the military hospital and instead take place in civilian and community health centers.

News > Health

Computer system expected to go down temporarily at Spokane VA hospital due to weekend construction

UPDATED: Fri., May 27, 2022

WASHINGTON – The computer system used by health care workers at Spokane’s VA medical center is expected to go offline during construction this weekend, but Department of Veterans Affairs officials said Friday the planned outage would not impact the care veterans receive at the hospital.

News > Health

Cerner falls short of contract target for ‘uptime,’ prompting McMorris Rodgers to accuse VA of ‘blatant negligence’ over computer outages

UPDATED: Tue., May 10, 2022

WASHINGTON – The company developing an electronic health record system used at Spokane’s VA hospital has not kept the system online consistently enough to meet a key obligation in its $10 billion contract with the Department of Veterans Affairs, according to a top VA official.

News > Pacific NW

Vital computer system has gone down more than 50 times since launching in Spokane, VA confirms

Sun., May 8, 2022

WASHINGTON – An electronic health record system being piloted at Spokane’s VA hospital and other sites in the Inland Northwest has been partly or completely unusable at least 50 times since its launch in 2020, the Department of Veterans Affairs confirmed.

News > Health

Lawmakers grill VA officials, Cerner execs over flawed health record system’s impact on Inland Northwest veterans

UPDATED: Tue., April 26, 2022

WASHINGTON – Lawmakers on Tuesday grilled officials from the Department of Veterans Affairs and executives with Cerner Corp. about problems with the company’s electronic health record system being piloted in Spokane, Walla Walla and other sites across the Inland Northwest.

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VA Medical Center in Spokane
Sat., Dec. 22, 2018