The mass conversion of long-distance carriers serving Colville residents was a mistake and will be reversed at no cost to customers, an official for the company responsible said Monday.
Mark Cobb, chief operating officer of Telecommunication Service Center Inc., said the error was made by a company acting as a TSC agent.
That company, 1 Bill Plan, said it mistook an authorization to switch all the extensions for one number as authorization to change all phone numbers in Colville with those suffixes, he said.