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The Spokesman-Review Newspaper
Spokane, Washington  Est. May 19, 1883

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Scam artists use trust, fear and AI to target Washington victims: ‘Their brain shuts off’

The calls come in with voices that soothe or those that instill fear. Many of the inquiries come with information that puts the recipient at ease, as if it's coming from either a banking institution or government entity with the authority that gives the message gravity. But both are types of contacts are intended to trigger a response: give us money. And they work.